Chaty lets you customize the look and feel of your chat widget to match your store’s branding and enhance the user experience. You can adjust the following:
- Font: Choose a font that complements the overall design of your store and ensures readability.
- Color: Select colors that are consistent with your brand palette and grab the attention of your visitors.
- Position: Decide where you want the chat telegram data widget to appear in your store (e.g. bottom left corner, bottom right corner).
- Icon Display: Decide whether channels should appear horizontally or vertically on your website.
- Attention Effects : Choose how the chat widget will appear on your website pages (fade in, slide-in, etc.)
- Pending Message – Add or remove the “pending message” icon on your chat widget to grab the attention of your website visitor.
Also, when you select the chat widget design, you have two options to choose from: the plain view and the chat view .
- Simple View : This option maximizes the number of chat channels you can display on your website, arranged horizontally importance of choosing the right model or vertically. Visitors simply click on the widget and choose their preferred way to chat.
- Chat View – This view offers the same functionality as the simple view, but with more power. You can customize your chat widget by including a header, body text (such as a call to action, welcome message, or discount offer), and even merge tags. These merge tags can automatically insert details such as the URL or title of the current page, creating a more personalized experience for your visitors.
Configure your widget behavior (triggers and targeting rules)
Chaty goes beyond a simple chat widget by offering powerful triggers and targeting capabilities. This allows you to provide the right support cuba business directory at the right time, improving the customer experience and potentially increasing conversions.
Here’s how Chaty personalizes your chat experience:
Triggers – This allows you to proactively engage visitors based on their behavior.
- Exit-intent – Starts a chat when a visitor shows signs of abandonment, such as hovering over the close button.
- Delay : Proactively reach visitors who have been on a specific page for a specific period of time.
- Page Scrolling – Triggers a chat when a visitor scrolls down to a certain point on a web page, indicating their interest in the content.
Targeting Rules – Control when and where the chat widget appears. You can target visitors based on:
- Specific Pages – Show chat only on relevant pages, such as product pages or checkout.
- Geolocation – Target visitors from specific countries based on their IP address.
- Day and Time : Set chat availability during business hours or peak traffic hours.
- Traffic Source : Engage visitors who come from particular channels, such as organic search or social media referrals.
Save your widget
Once you have your triggers and targeting rules set up, you are ready to go. Simply save your widget and go to your Shopify store to see it in action.