We all came into the world as a result of complex genetic selection through generations of our ancestors. support. If not for all of humanity, then for our own kind, each of us is in some sense chosen, no matter what mom says. Each of us by birthright is worthy of love, is significant.
What will people think?
Believe me, if they do think, it won’t be for long. About two minutes. And then, don’t flatter yourself, they won’t be thinking about you, they’ll be thinking about themselves.
There is one short magic word. It is the word “no”. If you learn to say it calmly, without unnecessary explanations, then I assure you that it will be much easier for you to hear someone else’s “no”. You will stop being afraid of it, and therefore you will stop laying down a “pile of soft straw” before asking someone for something or expressing your opinion.
Confidence is a taciturn thing
Surely, you have met people who architect database express their opinions in a blunt manner. Without unnecessary words. Without unnecessary explanations. If something is not clear, they will ask. And it is precisely such people who very awareness command respect and become leaders of groups. They believe that they have the right to their own very awareness opinion. They admit that they can be wrong, but they still ne to be reasonably convinc of this. They behave calmly even under attacks and uncomfortable questions. Because they do not doubt their right to life, to their own opinion, and they admit that someone will disagree with them, but for them this is normal.
Let me make a reservation
That this is not very awareness artificial intelligence, big data and customer experience: what future for customer relations? about the other extreme, where they try to suppress the opponent and defend themselves and their opinions aero leads by raising their voices, threatening or manipulating. This is precisely about confident, calm communication, where there are personal boundaries that are defend without unnecessary strain, calmly and with dignity. Where an opinion is express, but space is given to another point of view.